Quick answers before you enrol.
Find the most common answers about course delivery, payment, learner access, company bookings and certificates.
Are SAFCON short courses online?
Yes. The short courses published in the Academy catalogue are offered 100% online.
Can I study while working?
Yes. Academy short courses are structured for flexible online study so learners can progress around work and personal commitments.
How quickly do I receive access after paying?
After successful payment, SAFCON reviews the order, creates or activates the learner profile and sends the applicable access details. Paid-course activation is currently handled manually.
What if I already have a SAFCON learner profile?
Use the same email address where possible so SAFCON can use your existing learner account instead of creating a duplicate.
Can I buy more than one course?
Yes. Add multiple courses or a bundle to the same cart.
Can companies train multiple employees?
Yes. Companies can register multiple employees and pay through PayFast or request a consolidated EFT invoice.
How do I pay?
You can pay online with PayFast or request an EFT invoice. Purchase orders are not accepted as payment.
Will I receive a certificate?
Certification depends on successful completion of the applicable course requirements and assessment process.
Are all courses QCTO accredited?
No. Professional short courses and occupational qualifications are separate product classes. The status is stated on each programme page.
What if my payment fails or is cancelled?
Your order remains unpaid and no course access is activated. You can retry payment or contact SAFCON for invoice or quotation support.
Can I use my phone?
Yes, although a tablet or computer may provide a better experience for longer reading and assessments.
Ask the Academy before you place the order.